Privacy Policy

Last updated: 17 September 2026

This Privacy Policy explains how we collect, use, store and protect personal information when you visit www.bencmold.com or contact us through this website. We keep it short and factual because we only collect what we need to answer your enquiry.

1. Who we are (data controller)

This website is operated jointly by two affiliated companies of the same ownership:

Yuyao Benchuang Mould Factory (BENC MOULD) — No.26 Shibutou, Zhenxing West Rd., Lianghui Development Zone, Yuyao, Ningbo, Zhejiang, China
Ningbo Shengchuangxin Mould Co., Ltd. — Building A3-10-4, European Industrial Zone, No.389 Binhai 1st Rd., Qianwan New Area, Ningbo, Zhejiang, China

For any question about this policy or your personal data, contact us at bcm@moj.com.cn or by phone at +86 574-82702587.

2. What we collect

Information you give us through our forms. When you submit a quotation request or a contact message, we collect the fields you fill in:

Quotation form: name, company, email, phone, country, product type, specification / message
Contact form: name, phone, email, subject, message

Information collected automatically. Like most websites, our server may record standard technical log data (IP address, browser type, pages visited, date and time) for security and troubleshooting. We do not use it to build advertising profiles.

We do not collect payment information, and we do not ask for any sensitive personal data. Please do not send sensitive information through the forms.

3. Why we use it (purposes and legal bases)

To answer your enquiry and prepare a quotation — necessary to take steps at your request before entering into a contract.
To follow up on an order or technical question — performance of a contract, or our legitimate interest in serving our customers.
To keep records of business enquiries and to protect against spam and abuse — our legitimate interest in operating our business securely.

We do not sell, rent or trade your personal information, and we do not use it for mass marketing without your consent.

4. Cookies and similar technologies

This website does not use advertising, profiling or third-party analytics cookies. We do not run Google Analytics, advertising pixels or social media trackers on these pages.

The only cookies that may be set are strictly necessary ones set by the content management system for logged-in administrators (for example, to keep an editor’s session open) or when you voluntarily leave a comment. Anonymous visitors can browse the whole website without accepting cookies, which is why you will not see a cookie consent banner here.

If we ever add analytics or advertising tools, we will update this policy and ask for your consent before those cookies are set.

5. Who we share it with

We only share personal data with service providers who help us run this website and communicate with you, and only as far as necessary:

our website hosting provider (where the enquiry records are stored);
our email delivery service (used to send the notification email about your enquiry);
professional advisers or authorities, if we are legally required to disclose information.

These providers act on our instructions. We do not share your data for anyone else’s marketing purposes.

6. International transfers

We are based in China and our hosting and email services may process data on servers located in other countries. Where personal data of visitors in the European Economic Area is transferred outside the EEA, we rely on appropriate safeguards such as standard contractual clauses, or on the necessity of the transfer to respond to your own request.

7. How long we keep it

Enquiry records are kept for as long as needed to handle your request and any resulting business relationship, and normally no longer than 3 years after the last contact, unless a longer period is required by law (for example, accounting or tax rules). Server log data is kept for a short period for security purposes.

8. Security

We take reasonable technical and organisational measures to protect personal data, including restricted access to the website administration, HTTPS encryption for the pages you visit, and access controls on the mailbox that receives enquiries. No method of transmission over the internet is completely secure, but we work to protect your information.

9. Your rights

Depending on where you live, you may have the right to:

ask for a copy of the personal data we hold about you;
ask us to correct inaccurate data;
ask us to delete your data or to restrict how we use it;
object to processing based on our legitimate interests;
receive your data in a portable format;
lodge a complaint with your local data protection authority.

To exercise any of these rights, email bcm@moj.com.cn with the subject line “Privacy request”. We will respond within 30 days. If you are in California, you also have the right to know what personal information we collect and to request its deletion; we do not sell or share personal information as defined by the CCPA/CPRA.

10. Children

This website is intended for business users. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal data, contact us and we will delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows the current version. Material changes will be reflected on this page, and continued use of the website after an update means you accept the revised policy.

12. Contact us

Questions about this policy or about how we handle your data:

Email: bcm@moj.com.cn
Tel: +86 574-82702587 · Mobile / WhatsApp: +86 133-6288-2120
Yuyao Benchuang Mould Factory (BENC MOULD), No.26 Shibutou, Zhenxing West Rd., Lianghui Development Zone, Yuyao, Ningbo, Zhejiang, China
Ningbo Shengchuangxin Mould Co., Ltd., Building A3-10-4, European Industrial Zone, No.389 Binhai 1st Rd., Qianwan New Area, Ningbo, Zhejiang, China